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2017英语专业四级听力听写50篇（32）

2016-06-06 11:36:58来源：网络

　　2017英语专业四级听力听写50篇(32)

　　2016年英语专业四级考试已于4月23日考完，对于这次2016专四题型改革，考生深感考试难度增加。新东方在线专四频道奉劝考生们不要灰心，从现在开始通过每天的专四听力练习坚持下去，相信你们会顺利通过考试，下面是为大家整理的2017英语专业四级听力听写50篇。

　　Making a Complaint

　　Complaining about faulty goods or bad service is never easy. But if something you have bought is faulty or does not do what was claimed for it, you are not asking for a favour to get it put right.

　　Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have. In a small store the assistant may also be the owner so you can complain direct. In a chain store, ask the manager. If you telephone, ask the name of the person who handles your enquiry, otherwise you may never find out who dealt with the complaint later. If you do not want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. (164 words)

　　Useful Words and Expressions:

　　complaint n.申诉;控告;抱怨

　　faulty adj.有缺点的，不完美的

　　a faulty reasoning错误的推理

　　a faulty design不完善的设计方案

　　claim vt.(根据权利)要求

　　responsible adj.负责的

　　give a task to a responsible man把一件工作交给一个可靠的人做

　　have a responsible post 担任要职

　　The weather is responsible for the delay.由于天气关系才耽误。

　　receipt n. 收条，收据

　　chain store n. 连锁商店

　　enquiry n.询问

　　stick to v. 粘住，坚持

　　at this stage adv. 眼下，暂时

　　article n. 物品，商品

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