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SECTION B INTERVIEW 10分
[00:25.81]In this section
[00:26.82]you will hear ONE interview.
[00:28.88]The interview
[00:29.52]will be divided into TWO parts.
[00:32.09]At the end of each part,
[00:33.77]five questions will be asked
[00:35.72]about what was said.
[00:37.13]Both the interview
[00:38.10]and the questions
[00:39.24]will be spoken ONCE ONLY.
[00:41.96]After each question
[00:43.16]there will be a ten-second pause.
[00:44.94]During the pause,
[00:46.63]you should read the four choices
[00:48.42]of A, B, C and D,
[00:51.35]and mark the best answer
[00:52.93]to each question
[00:54.18]on ANSWER SHEET TWO.
[00:56.19]You have THIRTY seconds
[00:57.70]to preview the questions.
[01:29.40]Now, listen to Part One
[01:31.20]of the interview.
[01:32.89]Questions 1 to 5 are based on
[01:34.48]Part One of the interview.
[01:36.93]M: Christmas is coming,
[01:38.80]and the stores are going to
[01:40.22]try to keep you spending,
[01:42.46]so they're relying on
[01:43.49]some psychological triggers
[01:45.47]to get your business.
[01:47.43]So here to expose a few tricks
[01:49.85]is Kelly Grant.
[01:51.67]She's a senior consumer reporter
[01:53.76]for SmartMoney.com.
[01:55.96]Thanks for being with us.
[01:57.56]W: Hi!
[01:58.55]M: All right.
[01:59.47]I've fallen for a lot of these,
[02:01.26]so help us now.
[02:03.15]W: Yeah.
[02:03.84]M: First one,
[02:04.70]gifts with purchase.
[02:06.66]So many times I think
[02:07.87]I'm getting such a good deal,
[02:09.50]because by spending
[02:11.24]a little bit more, I get a gift.
[02:13.59]W: And that's exactly
[02:14.93]what the stores
[02:16.15]want you to think right now.
[02:17.69]Studies have shown
[02:19.25]that consumers often
[02:20.76]overvalue the gift with purchase,
[02:23.30]not just as you are spending
[02:25.40]extra money for something
[02:26.78]that you might not ever want,
[02:28.64]but we also quit with the discount.
[02:31.28]You feel like
[02:32.28]if the gift is worth
[02:33.82]about 40 dollars,
[02:35.00]you're saving 40 dollars,
[02:36.94]even if that really isn't the case.
[02:39.85]So to avoid this trick,
[02:41.61]you need to make sure
[02:42.81]that you're really sure
[02:43.95]the gift is just on your list
[02:45.91]and you're still spending
[02:47.52]within budget.
[02:48.75]M: There are a lot of
[02:49.90]psychological tricks here.
[02:51.59]For example,
[02:52.36]the purchase limits.
[02:54.07]Sometimes, I just want one
[02:56.06]and I see a good deal
[02:57.85]but it says: limit 5.
[03:00.18]Maybe I should get
[03:01.62]more than just one.
[03:02.90]This is such a good deal,
[03:04.57]isn't it?
[03:05.86]W: That's exactly the trick.
[03:07.82]They want you to see
[03:09.15]the limit and think, wow,
[03:11.17]this wasn't here.
[03:12.70]Then people would just be
[03:13.61]filling their carts with this
[03:15.51]and it's so amazing.
[03:17.12]And their studies have shown
[03:18.88]that if there's a limit in pleasure
[03:21.15]more like a little,
[03:22.24]the higher the limit,
[03:23.78]the more likely you're to buy.
[03:26.04]So you should really be thinking
[03:28.63]about how many
[03:29.57]of something you need,
[03:30.85]and try to ignore the fact
[03:33.12]that there's stacking limit on
[03:34.68]everything.
[03:35.75]M: How can you ignore
[03:36.88]those e-mails
[03:38.11]that you keep getting
[03:39.44]about this sale and that sale?
[03:41.71]W: Don't open your e-mail.
[03:42.97]Close your eyes.
[03:44.41]That's really the best advice.
[03:46.18]I mean the stores really know
[03:48.22]what we're wired to think about.
[03:50.38]That is the scarcity.
[03:52.23]If you know the sale is ending,
[03:54.57]they want you to act on impulse,
[03:56.83]and start running out
[03:58.16]and buying something.
[03:59.71]But this time of year,
[04:00.99]the fact is the sales just
[04:03.69]keep coming,
[04:04.54]so you don't actually
[04:05.96]need to do that.
[04:07.08]So when you're looking
[04:08.25]through your e-mails,
[04:09.67]try to avoid opening any
[04:11.43]of the ones,
[04:12.72]unless you're going to
[04:13.67]make a purchase from
[04:14.92]that store anyway,
[04:15.99]otherwise just delete it on read.
[04:19.86]This is the end
[04:20.78]of Part One of the interview.
[04:23.17]Questions 1 to 5 are based on
[04:25.43]what you have just heard.
[04:27.59]1. Why do customers want gifts
[04:31.33]with purchase?
[04:42.63]2. According to Kelly Grant,
[04:45.75]when is the gift
[04:46.78]with purchase acceptable?
[04:58.60]3. Which of the following purchase
[05:01.46]limits would most attract people
[05:03.38]to buy?
[05:14.25]4. What is Kelly's advice
[05:17.01]about the e-mail trick?
[05:28.85]5. What is
[05:30.52]the psychological rationale
[05:32.44]of the trick of e-mail selling?
[05:44.86]Now, listen to Part Two
[05:46.31]of the interview.
[05:47.86]Questions 6 to 10 are based on
[05:49.67]Part Two of the interview.
[05:52.26]M: Got it. You know,
[05:53.63]it's really a number's game.
[05:55.34]Because a lot of times
[05:57.16]when you're looking at
[05:58.09]these different deals,
[05:59.48]it's like: save 30%, save 50%.
[06:03.87]But are you really saving
[06:05.24]that much money
[06:06.17]when you're looking at
[06:07.41]your purchase?
[06:08.82]W: That's what their purpose is for.
[06:10.82]You'll see a lot of times
[06:12.11]in the advertising
[06:13.50]that they'll type out the savings,
[06:15.40]and the interest is in the fine print.
[06:18.27]Almost you'll see
[06:19.23]what the new price is on something
[06:21.35]and when they do that.
[06:23.06]It's basically a visible trick.
[06:26.12]Whatever you see,
[06:27.14]first,
[06:27.82]you're more likely to
[06:28.76]become attached to the deal.
[06:30.57]And the price in comparison
[06:32.59]is not going to look such a big deal.
[06:35.11]I mean if you're saving $500,
[06:37.93]it does not really matter
[06:39.45]if the TV is still $1,500.
[06:43.40]The advertising works
[06:44.74]in such a tricky way
[06:46.02]that you might think you're getting
[06:47.99]that much a better price,
[06:49.31]because the savings are significant.
[06:52.01]M: Right.
[06:53.28]Sometimes the purchase really isn't
[06:56.00]that large of a purchase,
[06:57.56]so you know,
[06:58.72]30% is not that big of a deal.
[07:01.20]But when you see 30%,
[07:03.81]you think: wow,
[07:05.01]I'm getting a really good deal here.
[07:07.43]It's funny how the numbers
[07:09.22]are working there,
[07:10.12]and they know that.
[07:11.95]W: They do,
[07:12.61]and they want us just to splash out
[07:14.99]at this time of a year.
[07:16.97]So really you should make sure
[07:18.39]you're looking for the items
[07:20.06]that are between your price range
[07:21.79]and then start to see
[07:23.22]if there're sales
[07:24.45]that are might abroad,
[07:26.02]something even better
[07:27.27]and a little bit cheaper for you.
[07:29.45]M: Yeah, I got it.
[07:31.31]And shop now, save later.
[07:34.52]Is that a trick?
[07:35.92]W: Well.
[07:36.73]You see a lot of these,
[07:38.20]especially with closing stores
[07:40.36]at this time of a year
[07:41.80]and this is a way
[07:43.54]that consumers try to think
[07:45.59]they are going to game the system,
[07:47.31]because they are going to
[07:48.68]buy something a little bit today
[07:50.81]and get today's sale,
[07:52.45]and they are going to get coupons
[07:54.50]to come back in two weeks
[07:56.26]and buy a little bit
[07:57.37]more than even with better prices.
[07:59.81]So for this one,
[08:01.26]you know somebody's sales
[08:03.13]are right there now,
[08:04.67]just try to focus on
[08:06.03]what deals they are currently
[08:08.16]and they are not trying to
[08:10.03]play games.
[08:11.17]M: So I think the key words here
[08:13.71]are just "stay focused".
[08:15.79]You know you have a list,
[08:17.78]you have your budget.
[08:18.93]Try not to be fond of them
[08:20.68]if you don't have to.
[08:22.10]W: Exactly.
[08:22.97]Make that list and check it twice.
[08:25.34]And just make sure you are
[08:27.07]not deviating from it,
[08:28.52]or if you feel imposed to do so
[08:31.07]and you really look at it,
[08:32.87]make sure that's
[08:33.81]as smart as it looks.
[08:35.63]M: Well,
[08:36.63]that's what we are going to
[08:38.39]set out to do.
[08:39.40]W: Yeah.
[08:40.15]M: Thanks Kelly
[08:41.20]for helping us adults out
[08:42.54]in knowing
[08:43.00]what shopping is really for.
[08:45.35]W: It's my pleasure.
[08:46.54]This is the end
[08:47.96]of Part Two of the interview.
[08:50.01]Questions 6 to 10 are based on
[08:52.45]what you have just heard.
[08:54.96]6. Why do stores emphasize
[08:58.65]the savings in the deals?
[09:10.35]7. According to the interview,
[09:13.30]how can you avoid the number trick?
[09:25.67]8. Which of the following statements
[09:28.80]is INCORRECT
[09:29.55]according to the interview?
[09:41.37]9. According to the interview,
[09:44.34]what should we do
[09:45.44]when shopping?
[09:56.55]10. Which of the following
[09:59.14]is NOT mentioned
[10:00.11]as a sales trick
[10:01.55]in the interview?
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